A couple of years ago, when we were just starting JSG, we met Kiki Kuzmerik while celebrating our friend Shawn's bachelorette party. At the time she was doing marketing for Tao, the mega-nightclub at the Venetian. Kiki has a larger-than-life personality, she's gorgeous, fun and super helpful, especially when it comes to getting into a great club and bypassing long lines.
She recently took over as Tao's Group Bachelorette Coordinator. She can put together the end-all-be-all party for you and your friends at Tao, Lavo, or Tao Beach. She designed the Bachelorette Guide which has a handful of great packages, from VIP passes and tables, to Tao Beach sunbeds and dinner packages. She can do just about anything to make your stay in Vegas fabulous even arrange helicopter service, butlers and bodyguards (helpful for some clubs), mobile spray tan (because everyone needs a good tan in Vegas), an erotic cake presentation, and a personal photographer. To get your own copy of the Bachelorette Guide or to plan the best party ever, contact Kiki at kiki.kuzmirek@taogroup.com.
We used Tao group for a joint bachelorette/bachelor party on Labor Day weekend and our experience was TERRIBLE!! We first made a verbal agreement to get table service only if our guys could join us immediately after being seated. We were told by Alisha Molina that if we put the four guys in our party on a "guest list" that they would have no problem getting into the club and be seated at our table. I was very clear to Alisha that it would be unacceptable for us to have to wait for our the guys in our party to join us, and she reassured me that there would be no wait for them to get in.
ReplyDeleteWe were hesitate to sign, because we knew it was going to be a busy weekend and we did not want any problem when we got to the club. However, Alisha seemed to know what she was doing and we trust that it would not be an issue. In addition we added for the guys to be on the guest list in our contract.
The night we were suppose to get service, we were told to show up at 10 p.m. since it was going to be busy. We came at around 9:20 p.m. just to be careful. We met Alisha at the door who told us the girls could come up but the guys had to wait. We reminded her of our agreement and she told us that the guys would have to wait for her outside, and that they were not her priority. She had other tables/ladies to worry about. This was the first sign that this was a complete BAIT and SWITCH tactic. The ladies were brought up to the table and our table was TERRIBLE! It was on the pool level, not even inside where the main party was taking place. I was unfamiliar with the club and had no idea that there was a pool level. If I would have known that our expensive table would be out in the heat, and not even on the same level as the party, we would have never agreed. I believe it is TAO Group Bachelorette to inform their clients of table choice before grabbing their credit card.
At the table we started getting pressured to order our bottles right away. I explained to the waitress, Audrey Nguyen, that we were not ordering anything without the rest of our party getting into the club. In the meantime I was getting text messages from the guys telling me that they weren't even on the guest list and that the only way they could come into the club was to purchase another $1800 table. We tried to contact Alisha who ignored our calls. ONE HOUR later after arguing with the manager about our situation, we told them to forget it. We didn't even want to be there anymore. They told us find, there would be no charge.
It was at this point that we were treated with such disrespect from Tao's manager and staff. They called security right way to escort our group out. The took us out this creepy, dark ally past the club's dumpster and then marked up the inside of our arm with purple permanent marker. I don't know what they were trying to prove, drawing deep long purple lines on our arms. However, it was completely unacceptable to treat clients who were about to spend $2000 plus on a table service the way they treated us.
We finally found our group of guys in front of the club along with Alisha. Alisha was unapologetic. We told her to cancel our table reservations for the next night at Lavo because we wanted nothing to do with their unprofessional company. She agreed.
Come Monday, our credit card statement showed both charges for Tao and Lavo. Alisha has agreed to refund our money for Lavo, but said they would only refund 50% of our money for Tao. 50%? We were provided absolutely NO services for our night at Tao only aggravation and humiliation. Right now the charge is being disputed by AMX.
I HIGHLY recommend using another company for your party's needs, as TAO group Bachelorette is the most unprofessional group I have ever worked with. You are much better going through your hotel's concierge, then through a group like this who only wants your money.
In addition, TAO is nothing compared to the Encore/Wynn's XS, Tryst or even Surrender.
I HIGHLY recommend using another company for your party's needs, as TAO group Bachelorette is the most unprofessional group I have ever worked with. You are much better going through your hotel's concierge, then through a group like this who only wants your money.
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